Plumbing · Heating · Gas

You only pay when a job shows up.

PolyPayd brings local plumbing and heating work to your phone, then AI agents answer, qualify and book every enquiry around the clock. Built for UK plumbers, heating and gas engineers, the ones who need more jobs and the ones buried in them.

See how it works
Built by Chance · Manchester
Backed & supported by
NatWest Accelerator Teesside University FUEL The Installer Show
01 · Where this came from

Two plumbers.
One problem.

Two years ago in Middlesbrough my boiler broke. It took two weeks to fix, not because the plumber couldn't do the work, but because he was always mid-job when I called.

Later, in Manchester, a plumber had me answer his ringing phone on loudspeaker while he was under my kitchen sink. He told me he'd have lost that job if he hadn't picked up right then.

"I never know where the next job is coming from."

Six months of building in public and speaking with dozens of plumbers turned up the other half of it: plenty of trades don't get enough calls to begin with, and when they do run ads they can't follow up fast enough, so the leads go cold.

02 · Why we're different

A £11m-funded competitor
told me what they won't do.

At the Installer Show I spoke with the go-to-market lead at a VC-backed competitor that has raised over £11 million. They were clear about it.

Their product only makes commercial sense for businesses already flooded with calls.
Go-to-market lead, VC-backed competitor · The Installer Show

PolyPayd is built for both. The plumber who needs more jobs, and the one buried in them. We generate the demand first, then catch every enquiry with AI so none slip through.

03 · The two problems

Your diary has gaps
for one of two reasons.

The fix is completely different depending on which one you are. The check on this page sorts it in under a minute.

The phone's too quiet

Word of mouth isn't filling the week. You need demand you don't currently have, in front of local homeowners before they call someone else.

Lead generation

Jobs slip while you're on site

The enquiries come in, but you're mid-job. Every miss is a job gone to the next trade on Google.

AI agents
21×

Contact a lead within five minutes and you're 21 times more likely to win the job than if you wait thirty. The problem was never the work. It's speed. MIT lead response study

04 · What you get

One system.
Demand in, jobs booked.

PolyPayd is an AI-native service company. Chance builds and oversees the systems; a small operations team runs the day-to-day. Here's the four-minute breakdown of what we install and what we need from you.

Chance explains what PolyPayd installs
4-minute breakdown from Chance
📣

Cold lead generation

Google and Meta ads built for your trade and service area. New homeowners who've never heard of you, booked as jobs.

📞

Becky, inbound calls

Your AI receptionist on the phone. Answers in under two rings, qualifies the job, drops it straight into your calendar. Never on hold, never missed.

💬

Becky, WhatsApp and web

The same Becky on chat. Every message replied to instantly, day or night. No lead sits overnight, qualified and booked automatically.

🤝

Customer success, the human layer

Not everyone wants to deal with an AI. When a lead asks for a person, our customer success team picks it up, follows up by phone, and keeps them warm until they book.

⚙️

Quoting, invoicing, scheduling

The back-office jobs a sole trader never has time for, running quietly in the background.

05 · What it costs

You pay when
someone's ready to buy.

No management retainer. You fund your own ads and pay us per result.

01

Setup

We build your AI agents and connect them to your number, calendar and channels.

£750–£1,500 one-off
02

Ad budget

Runs from your own ad account. We manage it, we don't mark it up, and you see every penny.

From £25 / day
03

First 90 days: per showup

You pay when a homeowner is actually home and ready for you to look at the job. Not per lead, not per click. No-shows and time-wasters cost you nothing. This is where we prove it.

Per showup
04

After that: commission

Once it's working, pricing moves to a commission on the work we bring in, including the repeat jobs and upsells we chase your past customers for. The rate is set on your real numbers, once there's a track record to base it on.

Share of work we bring in

Why this way: nearly every trade we speak to has left Checkatrade or a generic agency over a flat monthly fee with no say in lead quality. Here, if the work isn't showing up, you're not paying for it.

06 · On the ground

At the Installer Show,
talking to the trade.

Not market research from a desk. Dozens of conversations with plumbers, gas and heating engineers about quiet weeks, missed calls, and what actually moves the needle.

Chance shaking hands with a heating engineer at the Installer Show
Every conversation started the same way: "I never know where the next job's coming from."
Chance with a tradesperson at the Installer Show
Sole traders, mostly. Just them and the van, no admin, no office.
Chance talking with an industry rep at the Installer Show
UK plumbing and heating is one of the least digitised sectors in the country.
Chance at the City Plumbing stand, the Installer Show
Three days on the floor at the NEC. Badge on, questions ready.
07 · Who's behind it

Founder-led.
Not founder-only.

PolyPayd runs on Chance plus a small operations team. The agents handle speed and volume; people handle the parts that need a person.

Founder

Chance

Builds and oversees every system, speaks to trades every week, and takes the discovery call himself.

Customer success & ops

The human layer

Onboarding, phone follow-up, and the leads who'd rather deal with a person than an AI. Nothing waits on one inbox.

Automation & build

The system behind it

The voice and chat agents, the ad accounts, and the quoting, invoicing and scheduling workflows that run in the background.

🛠️

Self-taught developer since 2014

Chemical engineer by training, MSc Project Management with distinction. Chance builds and oversees the core system, no agency middle layer.

📞

Regulated sales and service background

Door-to-door for BT and EE, then FCA and GDPR-regulated customer service for Argos and Sainsbury's Bank. The team is built on that standard.

🎓

FUEL 2026 · Teesside University Launchpad

Eight weeks of mentoring and workshops, then a live pitch to the Willan Trust. Grant awarded.

🏦

NatWest Accelerator

Manchester cohort. Mentors, growth support, and people who keep you honest.

📲

Documented daily

Every step of building PolyPayd is public on LinkedIn and Instagram, @playestchance.

Chance Godspower

I speak to trades every week and I build the systems myself. A small operations team runs the follow-up and onboarding, so nothing waits on one person. If it's a fit, you deal with me directly on the call.

Chance GodspowerFounder, PolyPayd Limited · Manchester

08 · What clients say

Early, and
already working.

★★★★★
I only pay when someone actually shows up. That's the first system that's made sense to me.
Connor, gas engineer, Bradford ConnorGas engineer · Bradford
★★★★★
Before PolyPayd, 6 missed calls a week, gone. That's real money we weren't seeing before. Now every enquiry gets handled, even when I'm under a job.
Simon Hall, HVAC engineer, London Simon HallHVAC engineer · London
09 · Straight answers

The questions
plumbers actually ask.

What does it actually cost?

Setup is £750 to £1,500 one-off. You fund your own ad budget, from £25 a day, straight from your account with no markup. Then for the first 90 days you pay per showup, when a homeowner is actually home and ready for you to quote. After that it moves to a commission on the work we bring in. No flat monthly retainer at any point. Full breakdown is in the pricing section above.

Will the AI put my customers off?

It's not a press-1-for-this phone menu. It speaks, listens, and asks the questions you'd ask, then books the job into your calendar. If a caller would rather talk to a person, it hands straight to our team. And you hear exactly how it sounds on your number before it ever goes live.

I've been stung by lead companies before. Why is this different?

Fair. Most sell the same enquiry to three or four firms and then vanish. The leads we generate are yours alone. And we don't get paid unless they turn into booked work, so we're on the same side as you. The instant follow-up is built in, so a lead doesn't die just because you were under a boiler.

Am I tied into a long contract?

No lock-in and no minimum term. We do advise the first 90 days so the system has a fair run, ads take a few weeks to settle. After that it's month to month, and past the setup you're only ever paying when a job shows up.

What do you need from me to get started?

Access to your Google and Meta business accounts, or we set them up. Your calendar. Your service area and your pricing. And about an hour of your time in the first week to set the voice agent up the way you'd answer. After that it runs in the background.

How fast does it go live?

Seven to fourteen days from the go-ahead. That covers building your AI agents, connecting them to your number and calendar, and getting the lead generation running. You approve how it sounds before it takes a single call.

Do you only work with plumbers?

Plumbing, heating, gas, HVAC, roofing and fencing are the core, and we also work with podiatry and aesthetics clinics. The system fits any local business that runs on booked appointments, so if you're close, pick "something else" in the check and we'll tell you straight.

10 · Your move

Find out which
problem you've got.

60-second check. If it's a fit, you'll land on Chance's calendar for a free call where we run your actual numbers.