The Problem How It Works Who We Serve Book Free Audit →
AI Receptionist for Home Service Businesses

Every missed call
is a job you
gave away.

PolyPayd builds AI receptionists that answer every call after hours, book the appointment, answer common questions, and filter spam. Built for HVAC companies, roofers, and landscapers across the UK.

Book Free Audit → 25 minutes. No pitch. Just clarity. Hear a Demo Call ▶ See exactly how it sounds to your customers.
3–5Calls missed every evening
£1,000sLost monthly in missed jobs
24/7AI receptionist coverage
FreeFirst build, no commitment

The Problem

Your phone stops
working at 6pm.

Your competitors are answering. You are not. Here is what happens every single evening.

📞

Call goes unanswered

A homeowner's boiler breaks at 8pm. They call the first HVAC company they find. Nobody picks up.

📲

They call the next number

They do not leave a voicemail. They scroll down and call your competitor, who answers.

💸

You lose the job

A £400 to £2,000 job goes to someone else. This happens 3 to 5 times every evening. Every week.

📅

Weekends are worse

Saturday and Sunday are peak emergency call times. No staff available. Leads disappear silently.

🔇

Voicemail does not convert

Even if they leave a message, most callers have booked elsewhere by the time you call back Monday.

📉

You never see the damage

You only count the jobs you win. The jobs you lose to unanswered calls are invisible. Until now.


The Solution
Incoming call · 8:47pm
Hi, thanks for calling. You've reached the team. I'm the after-hours assistant. How can I help you tonight?
Caller
Yeah my boiler's just packed in, I've got no heating. Can someone come out?
AI Receptionist
Absolutely, I can get that sorted. Can I take your postcode and confirm the best number to reach you on? I'll book you in for first thing tomorrow and send you a confirmation text now.
Caller
Yeah that's great, it's M14 5AB...
Appointment booked · Confirmation sent · Lead captured

An AI receptionist that never clocks off.

Every call answered instantly. Every lead captured. Every appointment booked directly into your calendar. No hold music. No voicemail. No lost jobs.

It handles the call exactly the way your best staff member would. Politely, professionally, and immediately.

When a call needs a real human, it transfers. Everything else it handles itself.


What It Does

Five things it handles
so you don't have to.

Every call, every time. Here is exactly what the AI receptionist takes off your plate.

1

Answers every call instantly

No hold music, no voicemail, no missed leads. Every inbound call is answered in under 2 seconds, 24 hours a day, 7 days a week.

Always on
2

Books appointments into your calendar

Collects the caller's details, checks availability, and books the job directly. You wake up to a full diary, not a list of voicemails to chase.

Zero admin
3

Answers common questions

Pricing, service areas, availability, what to expect. The AI handles it all using information about your specific business, not generic scripts.

Custom to you
4

Transfers urgent calls to a human

When a call genuinely needs you or your team, the AI recognises it and transfers immediately. Everything else it handles itself.

Smart routing
5

Filters spam calls automatically

Cold callers, spam robots, and time-wasters are identified and filtered before they reach your team. Only real leads get through.

No more spam
6

Sends confirmation texts instantly

Every booked appointment triggers an automatic confirmation text to the caller. No manual follow-up. No no-shows chasing.

Automated

Who We Serve

Built for home service
businesses.

We work exclusively with UK home service businesses. No generalist clients, no guesswork.

🔧

HVAC Companies

Boiler breakdowns, heating emergencies, and service bookings captured after hours. Never lose an emergency call again.

⚡ Highest urgency, highest job value
🏠

Roofers

Storm damage calls, leak emergencies, and quote requests handled instantly. Capture leads while the problem is still urgent.

⚡ Emergency call volume is high
🌿

Landscapers

Quote enquiries, seasonal bookings, and new client calls answered and logged. Build a full schedule without lifting the phone.

⚡ High volume, repeat clients

The Numbers

Calculate what missed
calls are costing you.

Adjust the sliders to see your actual monthly loss against the full investment. Most businesses are shocked at how fast it pays back.

Missed calls per evening
4 calls/evening
Average job value
£500 per job
Conversion rate from answered call
40% book a job
Implementation tier
One-time setup
£5,000
Monthly retainer
£1,000/mo
Your cost of doing nothing
Missed calls per month120
Missed jobs (at conversion rate)48 jobs
Average job value£500
Revenue lost per month£24,000
Your PolyPayd investment
One-time setup fee£2,000
Monthly retainer (20% of setup)£400/mo
Setup recovered inunder 2 weeks
Net monthly gain after retainer £23,000/mo

Setup is a one-time cost. The revenue you recover is every month, forever.


The Process

Built properly.
Delivered in 2 to 4 weeks.

This is not a plug-and-play app. We build, configure, integrate, and test a system custom to your business. That takes time, and it is worth it.

1

Free 25-minute audit

We map exactly how many calls you are missing and what they are costing you. No pitch. You get a written summary of findings regardless of what you decide next.

Zero commitment
2

Scoping and proposal

We define exactly what gets built, integrated, and automated for your business. You receive a fixed implementation quote between £2,000 and £15,000 depending on complexity.

Fixed price, no surprises
3

Build, configure, and integrate

We build your AI receptionist, configure it to your services and call scripts, integrate it with your calendar and CRM, and connect your phone number. Delivered in 2 to 4 weeks.

2 to 4 week delivery
4

You test and approve before going live

Call the number yourself. Hear how it sounds. Book a test appointment. Confirm the confirmation text arrives. Nothing goes live until you sign it off.

Your approval required
5

Go live and start capturing calls

Your AI receptionist goes live on your business number. Every after-hours call is now answered, every lead captured, every appointment booked automatically.

Immediate results
6

Monthly retainer: maintenance and optimisation

We monitor performance, handle updates, optimise call scripts, and support your system ongoing. Retainer is 20% of your setup fee, from £400 to £3,000 per month.

from £400/month
What you pay
Two simple fees. No hidden costs.
Setup Fee · One time
£2,000 to £15,000

Covers everything to build and deliver your system: design, build, voice configuration, calendar integration, CRM connection, phone number setup, onboarding, and testing.

Custom AI voice and scripts
Calendar and CRM integration
Phone number configuration
Full testing and sign-off
2 to 4 week delivery
Monthly Retainer · Ongoing
£400 to £3,000/mo

20% of your setup fee, charged monthly. Covers everything needed to keep your system performing at its best, indefinitely.

Performance monitoring
Script updates and optimisation
Technical support and fixes
Monthly performance reports
Priority support response
💡 The setup fee is typically recovered within the first 2 to 4 weeks of going live, from jobs that would otherwise have been lost.

Stop giving jobs away
after 6pm.

Book a free 25-minute audit. We show you exactly how many calls you are missing and what it is costing you. No pitch. Just the number.

Based in Manchester. Working with home service businesses across the UK.